1. What Makes WaterCrockShop.com different?
Since 1999 WaterCrockShop has sold tens of thousands of Water Crocks across the nation. We are a family owned and operated company and have a personal interest that each customer recieves the finest service. We personally answer the phones, package each order, and ship them across the Nation. Most importantly we insist that only the highest quality products are offered, and work hard to keep our prices low. Whether you are buying 1 crock or a Hotel Chain needing 100. You can be assured that your order will be expedited correctly.
2. Do your guarantee your products?
All or our products carry our exclusive 30 Day Satisfaction Guarantee, if for any reason you are unhappy with your product within 30 days from the order date, simply contact us for an exchange. Please see our Return Policy for further details.
3. Are your crocks dishwasher safe?
Yes you can wash our crocks in the dishwasher. It is recommended that you use a medium teperature or gentle cycle without the heated drying cycle.
4. When will my order ship?
Unfortunately at this time we only ship within the Contiguous U.S.
5. Can I use a Crock with beverages other than water?
Yes! Ceramic Water Crocks are ideal for dispensing virtually any beverage, (Not recommended for hot beverages). By using the optional lid your ceramic water dispenser instantly becomes a convenient way to serve ice tea, fruit drinks, lemonade, etc.. And because of our wide selection of designs, you can choose a dispenser that matches the theme of a party or colors of a wedding celebration. Many customers use our crocks for making vinegar and kombucha as well.
6. What are the dimensions of your water crocks?
Our Water Crocks are standard sized 11" Diameter x 11" Tall and hold approximately 2 1/2 gallons without a bottle on top, (add the gallonage of your bottle for total capacity.
7. Will your Crocks work with my existing bottles or stand?
Our Water Crocks are standard sized a should work great with an existing stand and any standard 3 or 5 gallon water bottle.
8. Does the Crock chill the water?
The Crocks are non-electric and cannot chill the water, however the ceramic has a natural ability to keep the water cool. Many agree that this is the ideal temperature for drinking water.
9. Are there different color crock lids available?
Only Creme (off white) lids are available for imported crocks. American Heritage sets come with a matching lid.
All prices are in USD.