| "Hi Marcie, I have
received everything I initially ordered from your company and I have to say I
am so
impressed with the service I have had. I am very happy
with my products...... thank you for making sure all of it was
right. "
"Hi
Marcie, I did receive UPS track info and I am just so impressed with the
service and resolve I have received from your company..... Thank you,
Rita K."
"Hi
Marcie, Thank you for resolving my problem way better than I
anticipated; it is very generous."
"Received the
merchandise...thank you for the quick service and more importantly the order
was CORRECT the FIRST time"
...Fred
"My beautiful water
crock arrived today in a blizzard, all pieces accountable and no chips or
cracks from the delivery people. Thanks you so much, I love it!"
June
"I received my crock
and stand today and am so please with it. I was totally impressed
with the shipping time. I didn't expect to receive them until after
Christmas.
Thank you so much!!"
...Dawn
"Wow, I just ordered that yesterday morning! Such
fast service! I was amazed. Thanks so much, they look beautiful. :)"
"Thank you, I called
this morning before I had gotten your email about sending it back. I
guess you can disregard the message. Thank you again, what great service!"
.....Heather
"Wonderful !! I have looked all over Lubbock Texas for one of those
and they are no where to be found.. Thank goodness for the internet. I
appreciate your quick response.
Thank you....Geraldine"
"WOW!
You guys are AMAZING! I just got a notice that my World-Changing Water-Crocks
have shipped! THANK YOU! I can't wait to start using them in our studio. I am a
big water advocate, and will tell everyone to buy their crocks from you guys! I
am SO impressed! GREAT service! Thanks, Marcie!".......Kelly
"Hi Marcie, I am
very impressed with the service we received on our order for a water crock
which we ordered Monday, the 22nd, and I received it this morning, the
24th. Very speedy service and it was packed securely. Thank you. "
"I just wanted
to tell you how impressed I was with the packaging on my new water
crock. I received it via UPS last night and opened it with some trepidation.
(Surely it would be broken since it came all the way from California!) It
was in perfect condition. I put it together this morning and it works
beautifully. Thanks for such a nice product at a fair price."
Sincerely,
Kerry M.
"Hey Marcie! I received my new Water
Crock from you this morning, and I wanted you to know how very pleased I was
with the service I received from you beginning with my initial telephone order
and follow-up emails, first confirming my order and then notification when it
had been picked up by UPS. UPS also sent me a confirmation email with a
tracking number."
"As a professional
organizer, not only was I impressed with the packing (large bubbles of the bubble-wrap turned inward! A minimum but appropriate amount of styrofoam popcorn!
Plastic sleeves and cardboard buffers between parts!)
I was also impressed with
the easy EASY! minimum instructions to put it together, with a handsome
picture/box layout.
I particularly appreciated
the wood stand assembly reminder to tighten all screws simultaneously.
Thank you for your
terrific customer service, and for a great product."
..... Patricia
VonHeitman
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